London and Home County Care Aims and Objectives

Telephone us on: 0787 551 6931

London and Home County Care was established to provide a live-in care service for the elderly and for those people with a disability who wish to remain in their own homes. We provide care and support to those people who find it difficult to care for themselves. We provide a LIVE-IN CARE service only. This service may be temporary (respite care) or long term according to the client's needs.

LIVE-IN CARE means that the live-in carer would live with the client in the client's own home and carry out whatever duties are required to enable the client to stay at home.

Our philosophy is to provide the highest standard of live-in care, at an affordable price, to enable people to retain their independence and thus be able to stay in their own homes for as long as possible.

One to one live-in care in your own home can allow you a far better quality of life. The live-in carer's role is to do all the tasks that you find difficult so that you are able to stay in your own home.

The cost of live-in care compares very favourably with that of the costs involved when moving into a residential or nursing care home and our live-in care service allows our clients to remain in their own homes, rather than moving into a residential or a nursing care home.

Thus, London and Home County Home Care aims to work with carers, relatives and friends of our clients to provide a service that focuses on ability rather than on disability.

In providing a live-in care service for people with disability, we aim to get a balance between helping our clients experience as much independence as possible and making sure that our clients are safe and secure. We always carry out a thorough risk assessment in relation to premises, equipment and the normal activities of the client.

We aim to enable the client to have as full a life as is possible during the time that the client needs the help of a live-in carer at home.

SERVICES WE PROVIDE

These include:

Conversation and Companionship

Whether it is conversation and company, or just eating a meal together, having a live-in carer can and does make for a happier, healthier life for you in your own home.

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Meal Preparation

Many elderly people do not have the opportunity to eat a well-balanced meal. Our live-in carers will prepare you good, nutritious meal and help you to choose what and when to eat.

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Special diet/meal preparation

Should any medical condition require that you have a special diet, our live-in carers, once appraised of this, will prepare whatever is necessary. If you need assistance with feeding, then the live-in carer will give this help.

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Housekeeping

Our live-in carers are happy to do vacuuming, dusting, sweeping and mopping floors, cleaning bathrooms, sinks, showers, toilets, cleaning the kitchen, appliances, worktops, taking out rubbish, straightening all rooms and organising your cupboards and drawers. These are all included in the weekly fee.

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Shopping

Our live-in carers will help with your shopping. If you want to accompany the live-in carer, then that is not a problem.

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Accompanying you to appointments

Our live-in carers will accompany you to any appointments that you need to keep, i.e to visit your doctor, go to the hairdresser, visit friends, pick up prescriptions, go to the bank or post office.

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Liaise with your family and with London and Home County Care central office

Our live-in carers will keep your family informed of your wellbeing and report to our company on a weekly basis or more often if required.

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Washing and Ironing

Our live-in carers will do all your personal washing and ironing and any bed linen or towels. This will be done on a weekly basis or more often if required.

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Clothes Shopping

Our live-in carers can accompany you to shop for clothes or would undertake to do this for you if required.

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Recreational Activities

Our live-in carers will help you to have as full a life as possible and may encourage you to carry out recreational activities such as playing cards, board games or taking a walk in the park. However, we stress that our live-in carers will not coerce you against your will to participate.

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Help with dressing and undressing

Our live-in carers can help you get dressed or undressed. The live-in carer will help you with combing your hair, putting on socks or stockings, help you tie your shoes etc.

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Organise your mail

Our live-in carers can help you with your post, separating unwanted junk mail from those that are important and letting you know when bills need to be paid.

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Bathing/Showering/Bed baths

Our live-in carers will help in all aspects of personal care and have been trained in washing and bathing. Keeping clean is essential to your sense of well-being and we recognise this. It provides relaxation and stimulates sluggish circulation and you feel better for it.

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Help with mobility

Our live-in carers will help you with all aspects of mobility, but we stress, they are not allowed to lift you without using aids, such as a hoist. Activity and exercise are vital to health and well being. If you have a garden, then our live-in carer will accompany you in a walk outside.

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Transferring and positioning

If you are unable to move independently, then our live-in carer will help you to change position in your chair so that you do not develop skin problems or pressure sores.

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Incontinence care

Should this be one of your problems, then we would place a live-in carer who has the expertise to assist you with this and make sure that you are always clean.

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Medication

Our live-in carers are not insured to administer medication but they can remind you when to take your medication and help you reading labels and opening the dossette pack for you.

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Oral Hygiene

Proper mouth, teeth, denture and gum care are essential for good oral and dental health. Our live-in carers will help you to maintain a healthy mouth and thus prevent bad breath, tooth decay, gum disease and assist in preventing other diseases.

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We aim to ensure continuity of care and provide cover for sickness and for the holiday time for our carers.

AREAS COVERED

• London - All areas of London and Greater London
• Bedfordshire - including Dunstable, Leighton-Buzzard and Luton
• Berkshire - including Maidenhead, Newbury, Reading and Windsor
• Buckinghamshire - including Beaconsfield, High Wycombe, Marlow and Aylesbury
• Essex - including Chelmsford , Colchester, Harlow, Basildon and Braintree
• Hampshire - including Aldershot, Basingstoke , Farnborough and Petersfield
• Hertfordshire - including Hatfield, Bishop's Stortford, St Albans, Hemel-Hempstead and Watford
• Kent - including Ashford, Canterbury , Maidstone , Tunbridge Wells and Whitstable
• Oxfordshire - including Bicester, Henley-on-Thames and Oxford
• Suffolk
• Surrey - Cobham, Croydon, Dorking, Epsom, Esher, Guildford, Richmond and Woking
• East Sussex - including Eastbourne, Bexhill, Hastings and Rye
• West Sussex - including, Brighton, Chichester, Bognor Regis, Worthing and Lewes

WHAT TO DO NEXT

Please phone us on 0787 551 6931 should you want any further information about the services that we provide. If you wish to proceed with London and Home County Home Care, then we would carry out a home assessment for the client, with a member of the family or a friend present. We would complete a client registration and assessment form. We would ask you to sign a contract of service.

We would provide a live-in carer on a date agreed by all parties. If it is reasonably possible, we would try to introduce you to your live-in carer before commencement of care starts. However, we do stress that this is not always possible as the live-in carer may on another assignment or may be on holiday.

A live-in carer will arrive on the agreed date.

An ongoing monitoring service is provided where we check that the live-in carer, client and family are happy with the service being provided.